Terms And Conditions
These terms govern your use of CPM Scheduling website and scheduling services we provide. Please review them carefully before engaging our services.
Acceptance of Terms
By accessing or using CPM Scheduling website (www.cpmscheduling.com) or engaging our scheduling services, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our website or services.
These Terms constitute legally binding agreement between you and CPM Scheduling (“Company,” “we,” “us,” or “our”). We reserve right to update these Terms at any time. Continued use of our services following any update constitutes acceptance of revised Terms.
Description of Services
CPM Scheduling provides remote construction scheduling consulting services, including but not limited to:
- CPM baseline schedule development
- Schedule updates and progress monitoring
- Critical path analysis and float analysis
- Time impact analysis (TIA) and delay documentation
- Schedule analysis for dispute proceedings
The specific scope of services, deliverables, timeline and price for each engagement are confirmed in written service order or invoice prior to commencement of work.
Payment Terms
Single trade and project package services require full payment at time of order placement before work commences.
Monthly services are billed on recurring monthly basis. The retainer fee is due and payable on first day of each service month. Failure to remit payment within 7 days of due date may result in suspension of services.
All pricing is stated in U.S dollars. We accept payment by credit card, bank transfer and other methods indicated on our invoices. Payments are processed through secure third party processors, we do not store raw payment card data.
Refunds: Refunds are available within 24 hours of payment, provided work has not yet commenced. Once a schedule has been delivered or work has meaningfully begun, no refund is available. If you have a concern about the quality of a delivered schedule, we will address it through the revision process included in your service plan.
Delivery and Client Responsibilities
Delivery timelines quoted by CPM Scheduling are contingent upon timely receipt of all required project information from the Client. The Company’s stated turnaround times begin only upon receipt of a complete project intake package.
The Client is responsible for providing accurate, complete and timely information including project documents, existing schedule files, scope descriptions, milestone dates and any other information requested during intake. CPM Scheduling is not liable for schedule inaccuracies or delays in delivery resulting from incomplete or incorrect client provided information.
Delivered schedules are accepted as approved unless the Client submits written revision requests within 5 business days of delivery.
Intellectual Property
Upon full payment for the applicable service, the Client receives a non exclusive, non transferable license to use the delivered schedule files for the specific project described in the service order. All underlying methodologies, templates, analytical frameworks and proprietary processes used by CPM Scheduling remain the exclusive intellectual property of the Company.
The Client may not resell, sublicense or represent delivered schedules as their own proprietary work product in any context beyond the specific project for which they were created.
All content on the CPM Scheduling website including text, design, graphics and methodology descriptions is owned by the Company and may not be reproduced without written permission.
Confidentiality
CPM Scheduling treats all Client project information as strictly confidential. We will not disclose, sell, share or otherwise make available any project specific information provided by the Client to any third party, except as required by law or as necessary to deliver the contracted services (such as sharing files with software platforms we use in service delivery).
We retain project files for a period of 5 years following project completion to support potential future disputes or revisions. Clients may request deletion of their project files at any time, subject to applicable legal retention requirements.
Limitation of Liability
To the maximum extent permitted by applicable law, CPM Scheduling total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by the Client for the specific service giving rise to the claim during the 3 month period preceding the claim.
In no event shall CPM Scheduling be liable for any indirect, incidental, consequential, punitive or special damages, including but not limited to lost profits, project delay damages, liquidated damages assessed against the Client or loss of business opportunity.
Our schedules are professional analytical tools. Their effectiveness depends on accurate input data and project execution by the Client and their contractors. We are not liable for project outcomes that differ from scheduled projections.
Indemnification
The Client agrees to indemnify and hold harmless CPM Scheduling and its principals, employees and consultants from and against any claims, damages, losses or expenses (including reasonable attorneys’ fees) arising from: (a) the Client’s use or misuse of delivered schedules; (b) inaccurate or incomplete information provided by the Client; or (c) any breach of these Terms by the Client.
Termination
Monthly retainer clients may cancel their subscription with written notice provided at least 10 business days before the next billing cycle. Services continue through the end of the current paid period. No refunds are issued for mid period cancellations.
CPM Scheduling reserves the right to terminate any engagement for cause, including non payment, abusive conduct or requests that violate applicable law. In such cases, the Client will receive a prorated refund for undelivered work, if applicable.
Dispute Resolution
In the event of a dispute arising from these Terms or our services, the parties agree to first attempt resolution through good faith negotiation. If negotiation does not resolve the dispute within 30 days, the parties agree to submit the matter to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), conducted in the United States.
These Terms are governed by the laws of the United States. You agree to waive any right to bring a class action lawsuit or class wide arbitration against CPM Scheduling.
General Provisions
Entire Agreement: These Terms, together with any signed service order, constitute the entire agreement between the parties regarding the subject matter herein.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.
Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to a successor entity in connection with a merger or acquisition.
Contact
For questions or concerns about these Terms, please contact us directly.
Email. quoting.cpmscheduling@gmail.com
We will respond to all legal inquiries within minutes.